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  • Formal Complaint Form
    Used to Record All Formal Complaints. This is the form you must complete to file a formal complaint with the CBA regarding a Member of this organization.Nature of ComplaintComplaint must be in writing with the following reason(s)
    1. Breach of Code of Ethics – name the part of the Code Breached
    2. Incompetence
    3. Unethical Behaviour

    Supporting documentation is needed in regards to each allegation.

    Complaints regarding billing will not be reviewed or accepted as a valid complaint. Billings are between the Consumer & Member only and do not include the CBA.

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